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Pre-departure Information

The following information only serve as a general guideline and are subject to changes. Specific
pre-departure information for each country still applies. Should you have any enquiries, feel free
to call our customer hotline and our consultants will assist you.


Passport

  - All passports should be valid for more than six months from the date of return. take is a test.


At the airport

  - Check in : Please assemble at the stipulated airline check-in row 2 hours (2.5 hours for USA tour groups) prior departure. Passenger must be punctual as any delay may hold up the entire group's departure.
     
  - Identification : Please tag your bags using SA luggage tag with your name as per passport and address.


Baggage Allowance

  - You are allowed a maximum of 20 kg of check-in luggage.
     
  - For Europe and USA Tours, you are allowed to bring on board a maximum of 100ml of fluid.
     
  - Baggage Allowance are subject to changes without prior notice if the respective country deem necessary.


Airport taxes and Flight Insurance

  - Usually airport taxes are pre-collected upon tour reservation, however taxes and flight insurance are subject to changes prior to departure.


Clothing

  - Casual wear and comfortable walking shoes are recommended. When visiting a casino, formal attire is required. Keep a jacket or sweater handy in the event of cool weather. Thermal wear and woolen sweater are required for winter months. Do bring along a foldable umbrella for unexpected weather change.


Custom Restriction

  - Edible items must be declared; fruits and meat products are strictly prohibited. Medicines should be labeled and milk powder for minors must be in a sealed tin and declared.
     
  - Custom restrictions are subject to changes without prior notice if the respective country deem necessary


Hotel

  - Air-condition is not always available in certain season and region. Some farm stays are based on multi-sharing.


Travel Insurance

  - We highly recommend all passengers to purchase insurance prior departure, as medical expenses are costly in overseas and also to cover any loss of baggage, flight delay, illness etc.


Flight reconfirmation

  - Return flight with group will be reconfirm by the tour manager, otherwise refer to tour manager for contacts of airlines.

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Checking into hotels

When checking into hotel rooms, follow these guidelines:

  - Look behind the curtains, in closets, under the bed while the door is open, if the bellman cannot escort you.
     
  - Before unpacking, review the emergency exit procedures. Know where the nearest fire escape is.
     
  - Keep your keys, flashlight, glasses at your bedside when you sleep.
     
  - When you order a pizza or expect a package from a messenger, have it delivered to the front desk, not your room.
     
  - Put your last name and only the first initial of your name on doorknob menus or health club sign-up sheet.

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When you leave the room

  - Secure all valuables in safe deposit at front desk if you do not have one in your room.
     
  - If you are leaving particularly expensive items in the main hotel safe, get a signed receipt.
     
  - When you go out to dinner, leave the lights and TV on and put the DO NOT DISTURB sign on your door.

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